August 27, 2014
Albany, NY

Statement From Governor Andrew M. Cuomo Regarding Time Warner Outage

TOP Statement From Governor Andrew M. Cuomo...

Today's widespread internet outage that has apparently impacted more than 11 million customers at Time Warner which is based in New York is a stark reminder that our economy is increasingly dependent on a reliable broadband network. That is one of the reasons why I pushed for a stronger standard of review for cable company mergers earlier this year. 


I have directed the New York State Department of Public Service to investigate this outage as part of its review of Comcast's proposed merger with Time Warner. The Department will also review whether the outage affected Time Warner's provision of telephone service in any way. In addition, the Department will include its analysis of this event in its ongoing study of the telecom industry, which is exploring potential changes to the regulatory landscape pertaining to telephone, internet and cable.


Dependable internet service is a vital link in our daily lives and telecommunications companies have a responsibility to deliver reliable service to their customers.