November 9, 2019
Albany, NY

Governor Cuomo Increases Hours at State Disaster Assistance Services Centers as State Continues Storm Recovery Efforts in Mohawk Valley and North Country

TOP Governor Cuomo Increases Hours at State...

Centers Connect Mohawk Valley and North Country Residents Affected by Severe Weather with State Agencies for Recovery Services 

Mohawk Valley and North Country Residents Can Also Access Services via 211 

State Specialists Remain on the Ground Actively Assessing Damage for Federal Disaster Aid Application


Governor Andrew M. Cuomo today announced expanded hours of availability at the Disaster Assistance Services Centers established in the Mohawk Valley and North Country to provide recovery services to residents affected by last week's severe weather. These Centers are providing direct, face-to-face contact with agency representatives to help further streamline the delivery of services. Residents can also continue to report damage and request services through 211. 

"We will continue to operate these centers and provide essential services to Mohawk Valley and North Country residents affected by the storm," Governor Cuomo said. "We have experts who can help residents with a host of post-disaster issues -- including health, housing, human services, insurance and labor-related affairs -- and I encourage people to utilize their services."

At each Disaster Assistance Services Center, residents can work with representatives from the State Department of Health, Department of Financial Services, Department of Labor, Office of Children and Family Services, Office of Temporary and Disability Assistance, Office of Mental Health, Office of People with Developmental Disabilities, and the Office for the Aging, along with the American Red Cross. Representatives will assist affected New Yorkers with a multitude of emergency response, health, housing, human services, insurance and labor-related issues.

The following Centers will remain open and operate between the hours of 8 a.m. and 8 p.m. through the evening of Tuesday, November 12, unless otherwise noted:


Herkimer County 


Newport Fire Department


7370 Main St, Newport, NY 13416


Dolgeville Municipal Hall


41 North Main St, Dolgeville, NY 13329


Frankfort Town Hall Basement


201 3rd Ave, Frankfort, NY 13340


Oneida County 


SUNY Polytechnic Institute


100 Seymour Ave, Utica, NY 13502


Whitesboro Fire Department


171 Oriskany Blvd, Whitesboro, NY 13492


Hamilton County


Wells Community Center


1382 State Rt. 30, Wells, NY 12190


Hope Town Office


548 St, Hwy 30, Northville, NY 12134


*OPWDD Speculator Day Hab


2880 Rt. 30, Speculator, NY 12164


*Open Sunday, November 10 and Monday, November 11


Following the storm, Governor Cuomo declared a state of emergency for Cayuga, Chautauqua, Cortland, Dutchess, Erie, Essex, Hamilton, Herkimer, Montgomery, Oneida, Saratoga, Warren and Jefferson Counties as heavy rains and 70-mph winds caused flooding and power outages throughout most of the state. At the Governor's direction, hundreds of state personnel with response equipment, 200 members of the National Guard and various other resources were deployed to assist localities with response and clean-up operations.


New York's first responders and emergency management teams remain on the ground assisting local partners with storm response operations. The Division of Homeland Security and Emergency Services has also deployed specialists who are actively assessing damage in order to apply for potential federal disaster aid. Division leadership remains in constant contact with FEMA to push for an expedited review on the federal side once assessments are finalized.


Disaster Assistance Response Teams from the Division's Office of Fire Prevention and Control have been on the ground for the past several days assisting County code enforcement officials with building inspections to determine the habitability of damaged structures.


Additionally, the State Department of Financial Services Mobile Command Center has been deployed to the Mohawk Valley to provide insurance assistance to affected residents. The Mobile Command Center is currently located at the Town of Newport Fire Department and will be open between 9:00 a.m. and 5:00 p.m. through Sunday, November 9. Residents who are not able to visit the Mobile Command Center can call the Department's Disaster Hotline at 800-339-1759, Monday through Friday, 8:30 am to 4:30 p.m. for help with insurance related issues.

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