November 3, 2019
Albany, NY

Governor Cuomo Directs State Agencies to Expand Investigation into Housing Management Company Following Allegations of Unacceptable Living Conditions

TOP Governor Cuomo Directs State Agencies to Expand...

In October, Governor Directed State Agencies to Investigate Five Star Management after Allegations of Bedbug Infestations and Drug Related Crime


Governor Directs State Agencies to Expand that Investigation Following Additional Allegations from Residents at Four Additional Bronx Buildings Managed by the Company

State Health Department Performing Environmental Health Assessments

State Office of Rent Administration Investigating Whether Rent Regulated Apartments are Being Adequately Maintained




Governor Andrew M. Cuomo today directed state agencies to expand their investigation into Five Star Management, a housing management company in the Bronx, following further allegations of unacceptable living conditions. In October, the Governor directed state agencies to investigate one of Five Star’s buildings following allegations of bedbug infestations and drug related crime. Now, in response to allegations by tenants in four other Five Star buildings — including reports of bedbugs, mold, flooding, out-of-service elevators and other safety concerns — the Governor is directing state agencies to expand the investigation to include all buildings run by the management company.  


“These new allegations are serious and unacceptable. No one deserves to be subjected to these conditions and I am ordering the relevant state agencies to expand their investigation to all properties managed by this company,” Governor Cuomo said. “If true, we will take all steps within our power to remedy this situation and help ensure these New Yorkers have a safe and decent place to call home.”  


Last month, the Governor directed the State Department of Health to send an inspection team into the first Bronx building that was the subject of allegations to perform an environmental health assessment to ensure health standards are being met. The Governor also directed the state Office of Rent Administration to investigate whether rent-regulated units in the apartment complex are being adequately maintained; if they are not, the building owner can be penalized for violation of state rent laws. Additionally, the Governor directed these agencies to make any referrals to the Inspector General and appropriate law enforcement as to any wrongdoing they uncover with respect to the building's management company Five Star Management and social services provider Acacia Network. While the State has no contracts related to this particular building, it may have other unrelated contracts with Acacia Network or Five Star Management. The State Police is in communication with the NYPD about allegations of drug related crime at the Bronx building.

Governor Cuomo has also directed relevant agencies to look into state contracts and state funding with the social services provider, Acacia Network and the management company Five Star Management. Should the agency investigations uncover misuse of state dollars or other malfeasance, referrals will be made to the inspector general or appropriate law enforcement. 

Contact the Governor's Press Office
Contact the Governor's Press Office