The NYS Tax Department Offers Extended Call Center Hours and Online Resources to Help New Yorkers File an Accurate and On-Time Tax Return Tonight
Governor Andrew M. Cuomo today announced expanded assistance for New York taxpayers who have not yet submitted their personal income tax returns ahead of tonight's midnight tax filing deadline. Tax Department representatives will be available until 7:00 p.m. EDT today to answer last-minute filing questions. Representatives can be reached at 518-457-5181. Guidance and resources, including answers to common questions, are also available on the Tax Department website to help taxpayers electronically prepare and file an accurate return.
"We understand New Yorkers are busy which is why we've expanded tax filing assistance to help taxpayers as the deadline to file draws near," Governor Cuomo said. "We urge anyone who hasn't submitted their income tax returns to take advantage of these expanded services to ensure their taxes are done on time and accurately."
E-file for free: Taxpayers with adjusted gross household incomes of $66,000 or less in 2018 may access free, user-friendly software from their computer, smartphone, or tablet at www.tax.ny.gov (search: Free File). Last year, more than 155,000 taxpayers took advantage of the free-filing options available on the Tax Department website. The tax preparation software helps prevent filing errors that can cause processing and refund delays, and helps to ensure that potentially valuable credits are claimed.
Check your refund online: If you're eager to find out about your claim for an income tax refund, use the Check your refund status! app on the NYS Tax Department's website: www.tax.ny.gov (search: Refund). It's the fastest and most convenient way to find out when to expect your refund. You'll need to enter the refund amount you're claiming, your Social Security number, and which form you filed.
Request an automatic extension of time to file: You can obtain an automatic extension of time to file if they are unable to submit a completed income tax return by tonight's deadline. An extension will provide more time to submit your return, but not more time to pay any tax owed. You must make full payment of the properly estimated tax balance owed when requesting an extension of time to file. Personal income tax returns filed on extension are due on or before Tuesday, October 15, 2019.
Communicate directly with the Tax Department: If you receive a letter asking for documentation to support entries on your return, it doesn't mean that you did anything wrong. It's one of several steps the Tax Department takes to ensure that returns and refunds claimed are accurate. The goal is to stop questionable returns and refund claims, not to delay refunds owed.
Access your Online Services account: This page (search: account) on the NYS Tax Department's website: www.tax.ny.gov, provides a central location for viewing details about your tax account. You can view prepayments to accurately report them on your tax return when filing, including estimated tax payments made throughout the year or any payment made with your extension of time to file.
Pay what you owe: If you owe taxes, you can pay directly from your bank account or by debit or credit card through your Online Services account. If you can't pay what you owe all at once, submit your completed tax return by the April 15 deadline to avoid penalties, pay what you can afford now to reduce interest and request an Installment Payment Agreement (IPA). An IPA is the Tax Department's most convenient and popular payment option for outstanding tax debt.
Take advantage of Quick Pay: Individuals who can pay in full can satisfy their bill or tax debt directly from their bank accounts. The online app (search: Quick Pay) on the NYS Tax Department's website: www.tax.ny.gov can be accessed from home computers, a smartphone, or other mobile device.
Visit the Taxpayer Answer Center: You can find answers to common tax questions by searching our database of FAQs. Click "Answer Center" at the bottom of www.tax.ny.gov.