December 3, 2014
Albany, NY

Governor Cuomo Announces Appointment of Information Technology Services Chief Information Officer

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Governor Cuomo Announces Appointment of Information Technology Services Chief Information Officer
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Governor Andrew M. Cuomo today announced that he has appointed Maggie Miller Chief Information Officer of the New York State Office of Information Technology Services, where Miller will oversee the agency’s centralized IT services to the State and government entities; set statewide technology policy for all state government agencies; and monitor all large technology expenditures in the state to find more efficient, low cost and innovative solutions. Miller is the former Chief Information Officer of Girl Scouts USA and an expert in IT strategy, innovation, business transformation, multi-channel strategies, M&A evaluation and integration, business intelligence and analytics, and outsourcing.

“Maggie Miller has a proven record as an innovative, business technology leader, and I am proud to have her join our team as Chief Information Officer of Information Technology Services,” Governor Cuomo said. “Maggie’s public and private sector experiences make her uniquely qualified to manage the state’s IT services and help ensure state government is working for New Yorkers. I look forward to having Maggie begin her state service and join us in moving New York forward."

Miller joined Girls Scouts USA, a Movement whose mission is to build girls of courage, confidence and character who make the world a better place, as its Chief Information Officer in 2012. During her time there, she was responsible for transforming the Movement-wide IT services and platforms to better support and improve the experience for nearly 3 million girl and adult members in 90 countries.

Miller was previously a Senior Vice President and Group Chief Information Officer at the Warner Music Group, a major global record company, from 2005 to 2010 where she oversaw the optimization and digitization of the company’s global IT systems and business processes to grow industry leadership. From 2010 to 2012, Miller was a strategic IT and business change consultant for a number of major public and private sector clients.

Prior to her time at Warner Music Group, Miller was the Chief Information Officer at J. Sainsbury PLC in London, England where she was responsible for an IT-enabled business transformation program delivered via a $3 billion special purpose vehicle-funded strategic outsourcing arrangement with Accenture. She was Chief Information Officer, Consumer Credit Division, at National Westminster Bank PLC followed by Chief Information Officer at The Merrett Group and Group Chief Information Officer at TUI Travel, all in London. She then became a Vice President and Chief Information Officer, EMEA, at Dell, Inc., responsible for IT strategy and the management of 570 staff members in 22 countries across Europe, with a budget of $150 million.

Miller will begin her position as Chief Information Officer of the State Information Technology Services on December 8, 2014. This appointment does not require Senate confirmation.

“Maggie Miller is an exceptional Information Officer whose work to help Girl Scouts reimagine our use of technology will leave a lasting impact on our Movement,” said Anna Maria Chávez, CEO of Girl Scouts of the USA. “Though we will miss Maggie, I am excited to know that there will be a strong advocate for girls in the Governor’s cabinet, and look forward to continuing our partnership with her in the years ahead.”

The strategic goals of the State Office of Information Technology Services support the priorities of Governor Cuomo’s administration and are aligned with agency missions to enable better government services. ITS operates 24 hours a day, 365 days a year through four mainframe data centers, which house more than 50 mission critical applications and websites. It offers secure networking and desktop support for over 38,000 workstations on 1,600 miles of fiber; voice and data telecommunications systems supporting 90,000 users and 10,000 teleconferences per year; and centralized email system supporting over 75,000 users. The agency’s Customer Care Center provides help desk services to over 50,000 users at more than 1,500 sites statewide.

Contact the Governor's Press Office

NYC Press Office:  212.681.4640

Albany Press Office:  518.474.8418