La gobernadora Hochul anunció el lanzamiento de la primera estrategia de experiencia del cliente del estado de Nueva York, una iniciativa innovadora destinada a transformar la forma en que los neoyorquinos interactúan con los servicios gubernamentales y mejorar las operaciones gubernamentales día a día.

Governor Hochul announced a groundbreaking initiative to improve government operations transform how New Yorkers receive services.

La gobernadora Kathy Hochul celebró hoy el segundo aniversario tanto de la ampliación de la política de acceso a los idiomas del estado de Nueva York como del lanzamiento de la Oficina de Acceso Lingüístico dentro de la Oficina de Servicios Generales del estado de Nueva York.

Governor Hochul celebrated the second anniversary of both the expansion of New York State’s language access policy and the launch of the Office of Language Access within the New York State Office of General Services.

Governor Hochul announced the Department of Motor Vehicles has launched a project to modernize much of its aging technology.

Governor Hochul announced the MTA is seeking vendors of secure, accessible, modern fare gates to be deployed in the NYC subway system.

Governor Hochul announced the appointment of Tonya Webster to serve as New York State’s first-ever Chief Customer Experience Officer.

Governor Hochul, the Port Authority of New York and New Jersey and the Metropolitan Transportation Authority (MTA) today announced that AirTrain JFK will begin accepting fare payments using the MTA’s OMNY “Tap and Go” contactless payment readers starting Tuesday, October 10th.

Governor Hochul announced a new client feedback initiative that will improve understanding of the challenges New Yorkers face enrolling in the Supplemental Nutrition Program for Women, Infants, and Children, also known as WIC.

Governor Hochul announced a plan to make government work better for New Yorkers by transforming the way New Yorkers access services and benefits from State agencies during the 2023 State of the State.