NYS Department of Financial Services (DFS)

Disaster & Flood Resource Center

Find comprehensive info about DFS resources, locations where consumers can get in-person assistance, and links to other disaster recovery resources.

Find a printable brochure that includes much of the information contained on the DFS Disaster & Flood Resource Center web page.

Find information about how to apply for assistance from the Federal Emergency Management Agency (FEMA).

(800) 339-1759, open daily from 8:30 a.m. to 4:30 p.m.

For help with banking, insurance and claim issues or visit The DFS website.

Get tips on how to document damage, start clean up, and how to start filing your flood claim if you have flood insurance.

For NFIP policyholders, please find information about how to start filing your flood claims.

Find tips on how consumers should document their flood damage and take steps to stop the spread of mold.

Find detailed, step-by-step guidance on what NFIP policyholders need to know about filing their flood claims.

Phone: (800) 427-4661