New Yorkers Encouraged to Call the Department of Financial Services Disaster Hotline at (800) 339-1759 For Insurance-Related Questions
Governor Kathy Hochul today announced that Department of Financial Services staff will be deployed to provide insurance assistance to residents affected by the flooding. Due to heavy damage impacting homes and properties, DFS personnel will be onsite in Stony Point on Thursday, July 13 and in Highland Falls on Friday, July 14 to answer any insurance-related questions and direct homeowners and small businesses on how to file a claim through the National Flood Insurance Program. Individuals can also call the DFS Disaster Hotline at (800) 339-1759 or visit the DFS Disaster and Flood Recovery Resource Center for assistance.
“As New Yorkers continue to recover from these devastating floods, we are sending staff and resources from the Department of Financial Services to help impacted families and businesses navigate tricky, insurance-related questions,” Governor Hochul said. “My administration will continue to use every tool at our disposal to assist with the ongoing relief effort and help the Hudson Valley region bounce back from this deadly storm.”
Rockland County DFS Onsite Support:
- Thursday, July 13 from 12:00 PM – 8:00 PM
- Location: The Rho Building, 5 Clubhouse Lane, Stony Point, New York 10980
Orange County DFS Onsite Support:
- Friday, July 14 from 12:00 PM – 8:00 PM
- Location: Sacred Heart of Jesus Covenant School, 7 Cozzens Avenue, Highland Falls, New York
- Note: GPS may list this as the Holy Angels of Hudson Valley School
The Governor has already deployed disaster resources to impacted areas, including Department of Transportation staff who are actively assessing damage and working to get state roads back open as quickly as possible.
New York State Department of Financial Services Superintendent Adrienne A. Harris said, "DFS is available on the ground in Orange and Rockland Counties and over the phone to help impacted homeowners and businesses with insurance questions and claims. Working in partnership with state agencies and local officials, we are committed to helping residents recover from this disaster."
State Senator Pete Harckham said, “The magnitude of destruction in the Hudson Valley from the recent storm, which I witnessed first-hand, has left residents and business owners with pressing questions about their property damages and possible avenues for assistance. The Department of Financial Services’ presence in Stony Point this week is much appreciated, especially with so many people needing to access available resources and establish a path forward to recovery and normal life. Governor Hochul’s swift response to this crippling storm is commendable—we are all hard at work with recovery efforts—and I continue to be grateful to the first responders and municipal officials for their critical roles in the emergency management as well.”
Assemblymember Chris Eachus said, “The counties of Orange and Rockland have sustained an unprecedented level of flood damage to properties and homes. This tragedy has left many without power, without secure access to food, or even without a home. At a time like this, it is crucial that the State acts swiftly to help residents recover. I commend the Governor’s office for their rapid response to this historic crisis. Alongside the other resources provided by the State, these insurance services will be indispensable to the impacted residents of Highlands and Stony Point.”
Rockland County Executive Ed Day said, “We extend our sincere appreciation to the State of New York for their immediate and exceptional response throughout this challenging period. Their efforts are enabling us to restore normalcy to our community sooner than anticipated.”
Orange County Executive Steven Neuhaus said, “Our private property and homeowners were significantly impacted by this weather event and continue to feel the impact of the storm. I have seen the damage first hand and have been working with state and local officials to advocate on behalf of Orange County residents. I want to thank Governor Hochul for sending the Department of Financial Services to Highland Falls to assist residents impacted by the storm and for working collaboratively with the County.”